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Services

Residential Block Management Services

We offer a range of services as part of our Residential & Commercial property block management package through South London, Surrey, Kent, Hampshire & Sussex.

Let us take the time-consuming job of managing your development off your hands. We also offer a totally transparent fee structure which is specifically designed to work for you and your development. Contact us to find out more.

Our property management fee includes all standard management obligations and we do not charge for meetings or site visits within usual working hours.

All additional fees are clearly marked and shown within the Management Agreement after having been discussed and agreed with you beforehand. Our fees are charged quarterly in arrears.

Fees are reviewed annually or when your requirements of us change and always reflect a very fair and measured management service.

Service Charges

Reviewed in consultation with our clients, we can set the appropriate level of Service Charges, taking into account funds held in Trust and expected levels of expenditure. We ensure suitable Reserve Funds are in place for the long-term management of your properties. We will issue invoices to Lessees in accordance with the Lease.

Service Charge Collection

We receive service charge payments via Direct Debit or Standing Order and paid into the secure bonded Client Account in your development’s name. All clients’ monies are held in Trust. We will follow up late payments and take appropriate steps to ensure payment. New instructions with a history of bad payment, have had arrears eliminated under our control.

Commercial Property Management

We support many of our clients with their mixed usage developments. Keeping their costs lower is our key objective and having the property management all in one place is a huge step forward for them. We also welcome the opportunity to work with clients who have purely commercial developments without the residential involvement too.

General Property Management

With regular visits to your properties, we always ensure that the buildings and grounds are maintained to a good standard within the limits of the maintenance budget. We will liaise with clients over specific areas of concern and prepare and distribute circulars when necessary. We will resolve disputes between lessees through a reasoned approach, ensuring that covenants are upheld.

Supervision of Contractors

We will liaise with all contractors, reviewing contracts, obtaining quotations and ensuring proper levels of workmanship are provided. Failure to do so will be progressed by approaching an alternative contractor.

Payment of Suppliers

We will pay all invoices upon satisfactory completion of services or supply, at the appropriate time and usually within 7 days of receipt.

Preparation of Accounts

We use a computerised accounting system to monitor all aspects of Service Charge Accounts and to generate management information.

We supply the Accountants with all the information they require to prepare the end of year financial statement, ensuring that all relevant information is submitted to the Inland Revenue and Companies House as appropriate.

We can obtain favourable audit fees from our accountants, for our client’s consideration and will distribute end of year accounts to Lessees.

Insurance

Our insurance brokers have been successful in reducing insurance premiums for many of our clients and we would recommend that all insurance matters are processed through them. We forward claims made by Lessees on the Buildings Insurance Policy.

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ARMA accredited the gold standard for property management – regulated by the FCA

Contact our experienced block management team

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Contact Us

5 Church Road
Burgess Hill
West Sussex
RH15 9BB
Telephone: 01444 410069
Email: info@epm-ltd.co.uk

About Us

With collectively over 70 years’ experience, our Property Management team are perfectly placed and experienced be able to assist with any property issues that arise particularly with any developments struggling with their current management providers.

ARMA accredited the gold standard for property management – regulated by the FCA

Complaints Procedure

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